Frequently asked questions.

Vitera Wave™ can be used on multiple areas of the body, including:

• face
• jawline
• neck
• shoulders
• arms
• elbows
• knees
• lower back
• other targeted areas

Always avoid direct contact with the eyes.

You may use the device on clean skin, or apply a light skincare serum or gel to allow the device to glide smoothly across the skin.

Avoid thick creams or oils during treatment.

Ultrasound technology creates gentle micro-vibrations that produce a soothing massage effect. This helps enhance the treatment experience and can support relaxation of the targeted area.

When combined with light therapy, ultrasound may help create a more complete treatment routine.

Press the PHOTON button to cycle through four modes: Pulse, Static, High, and Low. Double-press it to switch between red and blue light; blue light works in all four modes. Low mode is gentler for the face and neck, while High mode is stronger for areas such as shoulders, knees, and elbows. Compare the modes in the How to Use guide.

Use the device for approximately 5–15 minutes per treatment area, depending on the size of the area and your personal routine. Many users incorporate Vitera Wave™ into their routine 3–5 times per week. See the full guidance.

Place the device on its charging dock and connect the USB-C cable to a power source. A full charge takes about 4.5 hours and provides up to 90 minutes of continuous use. Fully charge the device before first use.

Consult your healthcare provider before use if you:

• are pregnant or nursing
• have a medical condition affecting the skin
• have a photosensitivity disorder
• take medication that increases light sensitivity
• have an implanted electronic medical device

Always:

• avoid direct contact with the eyes
• stop using the device if your skin becomes irritated
• do not use it on broken skin or open wounds
• keep the device away from water and out of reach of children

Vitera Wave™ is intended for cosmetic and wellness purposes only and is not intended to diagnose, treat, cure, or prevent any medical condition. Always consult a healthcare professional if you have concerns regarding your health.

Vitera Wave is covered by a five-year limited warranty from the original date of purchase. Read the warranty policy.

Use the warranty registration form. You'll need your name, email address, where you purchased the device, and the purchase date. No serial number is needed.

You can request a return within 30 days of receiving your order. The device must be unopened in its original packaging and in resellable condition, and return shipping is paid by the customer. Email support@viteraskin.com to start a return.

Standard shipping within the United States is free on orders of $70 or more, so it's free with Vitera Wave. Express shipping within the United States is $15.

Email support@viteraskin.com, call +1 714 540 5595, or use the contact form.